Introduction

Welcome to Choco & Dough! These Terms and Conditions govern your use of our website and our products/services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part, please do not use our website.

Products & Services

Choco & Dough specializes in handcrafted desserts, cookies, cheesecakes, and related gourmet products. All product descriptions and images are for illustrative purposes. Availability and ingredients may vary.

Orders & Payments

• All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

• Orders must be paid in full at the time of purchase via our accepted payment methods.

• Once an order is placed, it cannot be modified or cancelled unless confirmed by our team.

Shipping & Delivery

• We deliver across select pin codes in India.

• Estimated delivery timelines will be shared during checkout. Delays may occur due to weather, holidays, or unforeseen logistics issues.

• Choco & Dough is not liable for delays caused by third-party delivery providers.

Returns & Refunds

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours with clear images for review. Eligible refunds or replacements will be at our discretion.

Intellectual Property

All content on this website — including logos, designs, images, and product names — is the property of Choco & Dough and may not be reproduced without permission.

User Conduct

Users agree not to misuse our website, including spreading harmful content, attempting fraud, or violating any local laws. We reserve the right to block or ban users who violate these terms.

Privacy Policy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect and use your data.

Modifications

Choco & Dough reserves the right to update or modify these terms at any time. Changes will be effective once posted on this page.